Clarifying user intent

The user shared a message in Chinese about the FIFA World Cup ticketing system crashing again, mentioning fans flooding in. It sounds like it could be a news headline, but I'm unsure what they want me to do. Should I rewrite it, draft a report, analyze the incident, or suggest some technical solutions? I think it would help to ask the user for clarification, offering a few options like writing a news article, social media post, or technical recommendations.Providing options for response

I think the best approach here is to ask a clarifying question while offering options. I'll keep it concise and provide 4-6 steps without overwhelming details. I can mention potential architecture improvements like using a CDN, caching, or implementing a virtual waiting room. It might be smart to tailor my response to their mention of the system crashing again by proposing potential root causes. I'll also include some immediate mitigation steps like enabling a waiting room or rate limiting, while keeping everything brief and clear, possibly in Chinese.Clarifying user needs
I want to clarify what the user needs. I’ll ask, "你需要我做什么?" Then, I’ll provide some options:

I might also include a compact emergency playbook with simple bullet points while keeping it brief.

这是要做新闻稿,还是需要技术应急方案?我可以按你的需求来写。给你几个选项,回个编号就行:
如果现在就要止血,先给一版极简应急清单:

告诉我你要哪种产出,我立刻给到成稿或落地方案。